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Contact Us

Our normal office opening hours are 8.00 a.m. - 4.30 p.m. Monday to Friday.

If you need to contact the school outside these hours then you will be able to leave a message on the school answer-phone.


Address: Soundwell Academy

St Stephen's Rd



BS16 4RL

Telephone: 01174 280505


Please use the above school telephone number to get in touch via our Office Manager, Carolyn Dale

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Complaints Procedure

Please also see the Learn@ MAT Complaints Policy 

If you have a complaint regarding your child's learning please contact the Head Teacher, Craig Abbs, at Soundwell Academy on 01174 280505. However, if you are not satisfied with the outcome or if your concern involves the Head Teacher then you can contact the Acting Chair of the Academy Council, Andrea Wills, through the Clerk, by writing to the Learn@ MAT central office address below or through the main phone number 0117 456 6513 (ext. 2224).

Please be assured we value your views and contributions to help us improve our provision.

Chair of Soundwell Academy Council

C/O KnowleDGE

Leinster Avenue,